This item is for purchase with another item from Mama Kiki's. Mama Kiki's will gift wrap your purchase when you buy gift wrap. You may include a message 20 words or less for free, just include what you want your message to say!
Items will be shipped via USPS. Priority mail 2 business day shipping upgrade available at checkout on some items. All purchases greater than $25 dollars will be mailed insured when available. Covered items that are lost or damaged will be compensated for if covered by the insurance.
CARDS: Cards ship for $1.50 with no tracking number. No tracking number means cheaper shipping costs for my customers. If you would like to pay extra for a tracking number just contact me. There will be cardboard in with the card to decrease the chance of card damage during shipping.
ART PRINTS: The dry time for the ink on art prints is 24 hours. Second to this, art prints will not be able to be shipped the same day in most circumstances. Most will be shipped 2 days after they are ordered.
CUSTOM ORDERS: The time frame for shipping your order will depend on what you have ordered and how long it takes to make. I will give you an estimated time for production before you order.
ATTENTION INTERNATIONAL BUYERS you may have a separate tax or customs charge upon pickup of your item which must be paid for by you. This charge is not part of your online payment and is not the responsibility of Mama Kiki's. Estimated shipping time for international orders is around 2 and 1/2 weeks from date of shipping. The item may arrive sooner or slightly later, please contact me if it has not arrived within 3 weeks. Mama Kiki's can not be responsible for items lost in shipping but insurance is purchased for purchases greater than $25 in value. Covered items that are lost or damaged will be compensated for if covered by the insurance.
We accept all etsy approved forms of payment as listed above. Custom orders will require an agreed upon deposit amount before we begin making your order.
Returns & exchanges
Your satisfaction is guaranteed! If you have any issues with your order please contact me directly so we can work out any problems.
If you are in anyway unsatisfied with your product return it to me within 30 days. All unused items in perfect condition will receive a refund on the product cost and original shipping fees upon arrival of returned item to my store. All used items will receive store credit for the cost of the item and original shipping fees upon arrival of returned item to my store. You are responsible for the cost of return shipping. Exchanges are only accepted on cards. All other items are one of a kind and can not be exchanged.
INTERNATIONAL SALES, refunds are on product cost only. Original and return shipping costs are the buyer's responsibility.
If you do not receive an item in a reasonable time please contact me or check your tracking number when available. If you receive an item damaged, contact Mamakikis on the day of arrival of damaged item so I can take care of it in a timely manner. Send a photo of the damage to me and I will send a replacement if available or a refund on one of a kind items.
Greeting cards can be personalized for .99 per card, personalization must be purchased separately see store items. Choose ask a question above to contact me with any questions.
CUSTOM ORDERS: Custom orders will be started after an agreed upon deposit is received. If you order custom art work, I retain the right to reproduce the art piece after sale unless otherwise agreed upon before sale, but you will own the only original. Custom art work may be reproduced by you for use by you and your family only, all commercial reproduction and sales rights will be retained by Mama Kiki's.