Let's face it - SHIPPING IS EXPENSIVE......but I will try to get the lowest cost for you! It certainly depends on where you live. If you think the shipping cost for an item is too high - please contact me first and let me know where you live. I will pack the item and figure out the postage and let you know before you buy. But in most cases I undercharge. It's very difficult to estimate. Especially overseas.
Returns & exchanges
Depends on the circumstances. All requests for refunds have to be within 7 days from receipt of item and refund will be paid when I receive the product. Most of what I sell is vintage and the buyer knows that means not perfect.
I do custom orders - email me or convo me for any ideas you have - maybe embroidery on a quilt - or a custom cuddly toy.