♥ All items will be carefully packaged and shipped within 2-3 business days after payment is received.
♥ Please make sure your Etsy address is correct when you checkout! I will send all shipments to this address and not your Paypal address. Contact me if you need different address to ship your order.
♥ If you need a rush order (less than 2-3 weeks), or bulk order please convo me BEFORE you purchase.
♥ If you decide to cancel an order before shipping please note that PayPal comission and state taxes can't be returned.
Usually delivery takes about 10-15 days. Please note,delivery time depends on location.
Usual shipping terms: - USA: 10-15 days - Canada: 12-16 days - Australia: 21-23 days - Italy: 14-16 days - Rest of Europe: 10-14 days - Rest of World: 21-23 days
♥ If your package wasn't delivered (client wrote wrong address, package wasn't picked up from the post office) and was returned to me, I can send it again but you'll be responsible to pay the second shipping.
I accept payment via PayPal only.
If you have a rush order, please be advised that your item will ship only after payment has "cleared" through paypal (e-checks take 3-5 days to clear)
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I really hope you'll enjoy your order. If you have any issues with them, I accept refunds. Just ship the item(s) back to me in unused condition within seven days of receipt, and upon arrival I will reimburse the items' purchase price.
Sorry, shipping costs will not be refunded
If you are unhappy with your purchase please contact me before leaving feedback. I am willing to take returns and/or I'll do my best to make you happy buying in my store.
I send all packages with international registered airmail from Kiev, Ukraine. It includes tracking number so contact us if you need it*
♥ NOTE: some local postal services does not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So we can track your package only in Ukraine and USA