INTERNATIONAL ORDERS All customs forms will be accurately declared. Buyers please note - VAT is not included in the listing prices, and may be charged to the buyer at delivery. All tariffs, VAT, and/or duties imposed on international deliveries are the responsibility of the buyer. International orders are shipped via US First Class International Mail, and normally take two-six weeks for delivery. Please allow extra time for delivery from October-January.
PROCESSING TIME Orders are shipped in 1-3 business days (Monday - Friday, excluding holidays). You can expect a confirmation of shipment with tracking information when your order goes out. Shipping is to the address on your Etsy account so check it for accuracy.
If an order is returned to me because you haven't excepted it from customs, a .20 restocking fee and all shipping charges will be forfeited / any additional shipping charges that come out of my pocket will also be removed before a refund is issued.
FLAT RATE SHIPPING! As many items as you want for 1 low price. U.S-$3.50 Canada-$15.50 International-$22.95
❖ Credit cards are processed through Paypal and Etsy's Direct checkout. If you choose to pay with a credit card through Paypal, you do not need a Paypal account to do this.
Orders shipped to Arizona address are charged 6.1% sales tax
Cancellations: I do not except cancellations
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
WORRY FREE RETURNS Don't like it? No problem! You can return items for any reason for a full refund of the price of the product within 30 days of receipt. Buyer is responsible for original and return shipping costs.
Please note that items that have been altered (leather or chain that has been cut, bags of beads or findings that have been partially used) are no longer eligible for a refund.
Once in a blue moon, I make a mistake and send the wrong product - please just let me know, and I'll take care of things as quickly and as painlessly as I can.
All returns must be in the original condition and packaging. All returns must be new and unused. All returns must be accompanied with a copy of the original invoice.
If your package says "DELIVERED" It then becomes the post office you need to speak with. I have fulfilled my obligation to you. I cant take responsibility for theft or put in the wrong mailbox.
Our items sold here on ETSY are not intended for use in jewelry or craft products for children under the age of 13, as some crystals /beads could contain small amounts of lead.Also,jewelry components may present choking hazards to very small children under the age of 7.