Domestic orders are shipped via USPS first class within 2 business days of receiving payment. I ship to your paypal address so please verify that it is correct. Insurance is optional. Please contact me if you'd like to purchase insurance.
I occasionally offer free shipping based on First Class mail rates. If you need expedited shipping during a free shipping promotion, extra fees will apply.
Due to high shipping costs, countries' restrictions on precious stones and lost packages, we have limited the shipping listed to US, Canada. Please contact me if your country is not listed there to check to see if shipping to your country is possible and for a shipping quote.
Customs: Buyer is responsible for customs fees, duties and taxes. (If applicable)
Payment due upon checkout. Contact me if you need this extended.
We now have direct checkout as a option for payment. Did you know you don't need a paypal account to use paypal. Simply click on the paypal icon at the checkout and then choose your credit card preference and follow the prompts. It's easy and the safest way to pay on the internet.
This link will guide you through the Payment process, if you are new to Etsy: http://www.etsy.com/help_guide_checkout.php If you pay with an e-check on PayPal I have to wait until the check clears before I can ship.
Returns & exchanges
If you are unsatisfied with your purchase or it arrives damaged, you may return it for a full refund of the selling price within 7 days. The shipping charge will not be refunded.
Monitors: **IMPORTANT NOTE: All computer monitors are different and the stone colors may appear different on every screen. We try to make sure our photos show our stone colors realistically on our monitor, but please understand the actual color may vary slightly from your monitor. Thanks!!