We use USPS, and they seem to do a pretty good job.
Instant downloads are immediately available upon purchase because, basically, magic.
We accept Paypal & all major credit cards through Etsy's direct checkout.
While we deeply respect you as a human being (go you!), we will not begin work on your project until payment is received.
Returns & exchanges
Unhappy campers are reminded that we stand by the quality of our craftsmanship, so send a convo our way and let us earn our merit badge! Whether refund or reprint, we'll make sure you get things the way you want.
Instant downloads are not eligible for refund, if the file(s) have already been downloaded. We are more than happy (probably around double happy, if we had to guess) to work with you to make minor changes to your file, but larger alterations will count as a custom order.
We are open from 8 AM CT to 2 PM CT, Monday to Friday, not on weekends or holidays. All messages received will be responded to in as timely manner as possible.