All orders are processed as they are received. We strive to have our jewelry to our customers as quickly as possible because we understand how valued gifts are to you.
Please allow 2-3 business days for regular processing. Delivery time depends on your location and selected shipping speed. Additional time may be necessary for personalized orders and orders placed around the holidays.
We can not guarantee overnight and priority packages to be shipped on the same day as an order is received.
Please allow an additional 3-4 weeks processing for BRONZE pieces.
If you have special requests, please call our office 325-247-1123, Monday - Friday 9am-4pm CST.
Returns & exchanges
We accept returns for a full refund 7 calendar days after delivery of the product. At our sole discretion, after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Your return items cannot be a special or personalized order. If you receive an item that is damaged, or defective, please contact Customer Support at 325-247-1123 immediately so that it can be rectified. There is a 15% restocking fee for any returned items that are not being exchanged and are not damaged. Items that have been worn will not be eligible for return.
VISIBLE FAITH PO BOX 999 LLANO, TX 78643 Customer Service Number 325.247.1123