All U.S. domestic packages will come with a tracking number. Insurance may be added at an extra cost.
I am not responsible for what happens after your package is picked up by USPS. If you have any problems or a lost package please let me know and I will do my best to help.
Returns & exchanges
Returns are not permitted.
If a bead pack is included with your item, there should be enough beads and charms to complete the project one time, with some extra beads included for imperfections. If you do not have enough usable beads to complete the project, please contact me for assistance.
If you do have a problem please contact me before leaving a negative review so I can work with you to fix any problems you may have. I strive for great customer service and my goal is for you to be happy with your purchase
If you are a needlework retailer, and are interested in purchasing my designs wholesale, please message me. You can be provided with a unique coupon code.