IMPORTANT - I do not ship to UNCONFIRMED addresses. Please note that if I am not able to verify on Google or if PayPal indicates the unconfirmed address, the transaction will be cancelled. If it was paid, it will be refunded to its original payment method. (Please kindly understand where I am coming from as a seller, there are way too many lost packages which promtped me to make this change, thank you for your support).
**Domestic Shipping – within the United States** Please add $3.95 for the first item's shipping cost. All items will be shipped via USPS First Class shipping and handling.
For combine shipping, please add $0.75 for each additional item.
It is upon buyer’s discretion to request items to be sent with insurance. Please send me an e-mail for insurance inquires upon purchasing.
Please allow 5-10 business days for domestic deliveries.
**International Shipping – outside of the United States** Please add $9 for the first item's shipping cost. All international purchases will be shipped via USPS International First Class Mail.
For Canada combine shipping, please add $0.70 for each additional item purchased.
For International combine shipping other than Canada, please add $1.60 for each additional item purchased.
All international orders are ship via USPS International First Class Mail.
**As there are no cost effective insurance options and tracking available, please be advised that I do not refund for any lost packages, damaged packages, or any other liabilities for uninsured item.
Thank you for your understanding**
Please allow 10-25 (2-4 weeks) business days for international deliveries as shipping does vary upon different locations.
If the system does not calculate the total amount due correctly, please e-mail me and ask for a combine invoice before sending in the payment as I am not responsible for over-payment.
Thank you for your understanding.
Returns & exchanges
**Returns** Satisfaction Guaranteed. I do accept returns within 10 days in its original condition.
Items must be in its original condition, unworn and unaltered in any ways.
I am glad to refund you the purchased price. Shipping and handling cost will not be refunded. Buyers are responsible for the shipping cost for the return item.
Please kindly send me an e-mail as soon as possible regarding the item that you would like to return(AtStoneLegend@live.com)
It would be greatly appreciated if you can send me an e-mail to resolve any problems prior leaving a neutral or negative feedbacks.
Additional Policies and FAQs
**Important Factors About my Products** Items condition are clearly stated in the "Product Description" section.
Photographs in the listings have different views of the same item. It is highly recommended that you read all descriptions carefully and note the size of each bead and pendants.
Measurements are approximates, there is a possibility that the measurements may vary a millimeter or two.
Photos are not to scale that the bead may appear larger or smaller in the photograph than it actually is. There may be a possibility that measurements may vary by a millimeter or two.
Please be aware that all stones are enlarged and photographed under light to show detail. They may appear darker or lighter in natural light. (The item shown above is the EXACT item you will receive.)
My products are in good conditions unless otherwise advised. My products are NOT intended for small children under 12 years old.