This is a digital file
Photos, instructions, materials list and drawing are in the file.
This pattern is in PDF format and is an Instant Download only. You do not receive anything in the post. The digital file is sent automatically to your computer upon completion of payment.
YOU MAY SELL ANY ITEMS MADE USING MY PATTERN IN YOUR ETSY SHOP: Please offer TAETIA design credit in any written description.
PLEASE DO NOT REPRODUCE OR DISTRIBUTE MY PATTERN WITHOUT MY PERMISSION:
It takes a lot of time and energy to produce this for sale.
Thank you. Taetia
Follow me on Facebook: www.facebook.com/taetia
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If you have trouble receiving an Instant Download, please refer to this link, which will help you find the download file:
Instant Download means that as soon as you have paid, you receive the file automatically.
I am an honest and fair seller on Etsy and I will make every effort to help you if you are not happy with your purchase.
Returns & exchanges
FOR INSTANT DOWNLOADS:
Please bear in mind that once you have made a purchase, you automatically receive the file, and it is unfair to request a refund unless you are genuinely dissatisfied with the file you have chosen to purchase. Please convo me to discuss how I can help you before leaving bad feedback.
I ship using Australia Post. I will ship Priority on request, please convo me for the extra cost. I do not offer tracking.
International orders will be shipped via Australia Post.
I combine shipping. Your combined shipping rate will be automatically worked out at Checkout.
If you would like your order gift wrapped with a little note attached, please contact me and I'll be happy do that for you.
Once I have posted a package and I have proof of shipping, I am no longer responsible for your item. Very occasionally, items get delayed or lost, so please be sure that you are happy with this policy before you make your purchase. If you prefer, I can purchase insurance on your behalf, for your item before sending. Please contact me if you would like to discuss this option.
Please note that I am based in AUSTRALIA. Shipping to UK, USA and Europe will take at least 14 days from date of shipment, and longer in peak periods such as Christmas.
Please confirm that your address is correct before purchasing. Buyers are responsible for any shipping costs of returned and resent packages that are as a result of an incorrect Checkout address.
Buyers are responsible for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery. Please make sure that you understand your own country's customs fees. Returns will not be accepted due to customs fees. Here is a site that will help you figure out if you will incur customs fees - http://www.dutycalculator.com
Refunds and Exchanges
Refunds are not accepted for change of mind. I will issue refunds only for faulty materials.
If you are not happy with your purchase, please contact me and I will make every effort to rectify the problem. Please make contact with me before leaving negative feedback.
Any returned items must be returned in their original packaging, and intact. They must be shipped with tracking. Once I receive the returned items, I will issue you with a refund.
COMMUNICATION IS THE KEY TO A GOOD RELATIONSHIP!!!