Flat shipping rate is only $2.95 for your entire order!
Taylor Jane accepts Paypal or credit card via Etsy checkout: Visa, MC, American Express, Discover.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Your satisfaction is my goal! However, things can happen so please note the following policies:
1. Sales on custom made pieces are final.
2. Non custom items may be returned within 14 days from receipt of the order. Please contact me via Etsy by clicking on the Contact Shop Owner button on the left bar to discuss details on returns and refunds. Return shipping cost is the responsibility of the buyer. A refund will be made (minus all shipping costs) once the product is received.
3. If you experience a defect in an item, please contact me via Etsy by clicking on the Contact Shop Owner button on the left bar with details and include an image of the defect. An image of the defect must be provided. A replacement of the exact item will be shipped as soon as possible. In the event the exact item is no longer available, a similar item of equal or lesser value can be chosen or you can choose a refund for the product cost + shipping.
CARING FOR YOUR JEWELRY: - Apply beauty products prior to wearing your jewelry - Remove jewelry prior to swimming or bathing