I use royal mail for smaller items. For larger items such as pet beds I use a courier. If the order is worth more than £30.00 I will add extra insurance in case of any damages or loss. And a signature will be required upon receipt. I always check details before I post, to make sure the address details are correct. International postage will be Royal Mail or Parcel Force. I will give you a quote please ask.
I accept both PayPal and direct payment methods. You don't need to be registered. As you can pay by Credit or debit card via your Pay Pal invoice. I will not post/Start an order untill payment has been cleared. Also if its a made to order item I will need at least 50% minimum before i start to cover sourcing materials etc. This can only be refunded in certain circumstances.
Returns & exchanges
I will contact you before I make or send the items. And also I will take several photos once the items are made. And also when packaging them up, to cover both you and myself in case of a claim. Or the parcel being damaged on route. No returns after 14 days unless arranged, due to a fault or damage. Ready made items are as per Distance selling Regulations. 14 Days to return. If you simply change your mind. You may be able to return for a part refund. ( But you will need to pay return postage.
) Once a made to order item is started and materials bought. You will only be refunded in part in certain circumstances. Normally 50%.
I do have a Facebook page which I update regularly.