We ship items Monday - Friday Eastern Time. No Saturday, Sunday or Holiday shipping. NEW POLICY DURING BUSY SEASON - Orders placed before 12:00 pm est. shipped same day. If possible, we try to ship later orders.
We ship everything via USPS or UPS, our choice, with a delivery confirmation. Shipping normally can take 1 - 5 business days, however it can take longer. Please note during the Holiday Season the shipping time frame is expected to take longer.
Please keep in mind that once an order has been shipped it is no longer in our hands. Jasie Vinyl Supply cannot control shipping times and can only go by the estimated delivery dates given by the USPS or UPS. We will guarantee the ship date (unless issues or questions occur) but not the delivery date.
***We ship within the U.S.***
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Embroidery & Vinyl Personalized items- Due to the nature of this product I do not accept returns.Most items are customized and/or embroidered to fit the customer.
Printed Vinyl- All vinyl is made to order. We recommend you use a heat press with the HTV. We can not guarantee results using an iron. Both HTV and adhesive vinyl require a transfer mask. If there is a noticeable error in the vinyl we will be happy to replace. If requesting a refund the product must be returned. We will not accept any returns on vinyl that has been used or was not used properly. HTV is to be applied to clothing, bags, ect. Outdoor vinyl is to be used on signs, vehicles, ect.
Returns and exchanges will be granted on a case by case basis. Returns may be subject to a 15% restocking fee.