As many of the items created for the NORTHERN COTTAGE shop are custom, the production schedule is always a moving target - Products listed with an extended estimated timelines but are, many times, created much, much more quickly - if you have a specific timeline in mind, don't hesitate to ask
Please verify shipping address during the check-out. Not responsible for incorrect addresses provided or lost items // shipping insurance &/or signature confirmation available upon request. If you require RUSH // PRIORITY EXPRESS Shipping, please let me know & I can provide quotes.
International Shipments are welcome - contact for shipping estimate if not listed. Duties or taxes are the responsibility of the customer.
Direct Check Out (credit/debit card), PayPal & Etsy Gift Cards // Wisconsin residents pay state tax as required
Returns & exchanges
I want you to be absolutely delighted with your purchase. Should you have concerns regarding your order, please convo me within 5 days of receipt. Any returns/exchanges are approved based on our discretion on a case by case basis - if we decide a refund or exchange works best, returned items must be in original condition, sent with delivery confirmation tracking number and postmarked within 7 days of receipt // may be subject to a 20% restocking fee // no refunds on custom orders // buyers are responsible for all shipping costs.
CUSTOM ORDERS WELCOME // send me a convo with details/ideas!! We can collaborate to choose the perfect elements for your custom items.
SAFETY // Items are made with the utmost attention to detail. Safety First!! Product may contain small parts, long strands etc // all goods including but not limited to photo props, garlands, buntings, pillows, etc should be kept out of reach of little ones & used under supervision. Buyer assumes all liability.
PROFESSIONAL PHOTOGRAPHER DISCOUNT: Great product shots welcome // I can offer discount refunds for your watermarked photos that can be used in Northern Cottage listings & shout-outs. Please contact me with your site info & we can discuss collaboration options. Refund % based on shots (discount refund in exchange for several images with great product focus with permission for use)
GIFTS // Sending something as a gift? Please write a note in the message to seller section and I'd be happy to include a handwritten note to the recipient on your behalf - just let me know what to jot down ♥
STAY CONNECTED!! Follow NORTHERN COTTAGE for inspiration and updates on new products! Add the Shop as a FAVORITE & check back often!! SHOP: http://www.NorthernCottage.etsy.com INSTAGRAM: http://instagram.com/northerncottage PINTEREST: http://www.pinterest.com/northernc/