Live edge Chinaberry wood creates a unique and original display for your art. Can be made with Pecan, mesquite, maple, walnut, and a variety of other domestic and exotic woods. All frames are custom based on size of art. Size and wood species will affect the final cost.
Most items (large, furniture size) can be shipped through a freight company, either Pilot or R&L Carriers, door-to-door. The cost is reasonable for most large packages. I can provide a rough estimate once I have the dimensions of your custom piece.
Cost of shipment will be prepaid as estimated. In the case of a customer overpaying for shipment, the difference will be reimbursed in the same form payment was made. In the case of underpayment of shipping costs, as long as the difference is less than $50, I will pay. If the difference is greater than $50, I will contact you to arrange additional payment for shipping.
Products are available for local pick up only in the Dallas/Fort Worth Metroplex. I am willing to drive a reasonable distance (within 60 miles) to deliver it for $100.
Oil pastels will be shipped through USPS to the lower 48 unless otherwise specified and payment for alternative shipping method is discussed.
Customer will be contacted immediately after item is ready for shipment or pick up.
Payment in full at the time the order is placed is required. The reason is that some of the materials I use to complete your project may be specialized or may be materials I do not have readily available and would need to be purchased immediately in order to ensure their quality and that I can begin promptly. This shop accepts all major credit cards, Paypal, and Etsy gift cards. No checks or money orders. Cash for the local delivery fee ($100) only is accepted.
Returns & exchanges
Tentatively, there are no full refunds. I will do my best to resolve any problem or issue to the customer's absolute satisfaction whether through modification of the piece or partial refund. However, because the art is custom, there is no guarantee that it could be resold if returned. This means communicating exact and specific ideas to the artist is of major importance. Ultimately, I want you to be completely satisfied with what I did as a result of your ideas. Therefore, I'm committed to amicably solving any issues or concerns you may have.