We ship within 1 business day of purchase. If you do not receive your item in the amount of time outlined in your shipping method selected, please contact us so we can contact USPS about it.
We ship to the address you provide on Etsy please make sure that it is correct and current.
For International Shipping we are unable to get a delivery confirmation for certain countries. It can take up to two months to receive a package if shipped internationally. We are not responsible for any custom fees related to the order. Customs forms will include the actual purchase price, we will not commit fraud. So, please do not ask us to do so.
If you buy multiple items we use calculated shipping to give you the best price and service possible.
We accept PayPal, credit cards through Etsy, or Etsy gift cards. Buyers will pay sales tax when applicable.
Returns & exchanges
If you are not happy with anything that is purchased from us please let us know before leaving feedback and we will do our best to try to resolve the issue.
We will do an exchange if you are not happy with your item but you will need to pay all shipping charges.
We accept returns for 30 days after the date of purchase.
What type of wood are these made of? Our products are primarily made of birch or maple wood.
Is the wood treated? No, the wood used is untreated and unfinished.
Do you have a larger amount of the item I want available? In some cases we do have more than is listed but, if we do not we can have a larger quantity available in approximately a week.
Do you combine shipping? Yes, if you buy multiple item we use calculated shipping to give you the best price and service possible.
Can you provide expedited shipping? Yes, we can provide expedited shipping. Please select it when checking out.