Items will be shipped after I receive your PayPal payment. You will get an email stating the shipping date.
If you want a special gift package or personalized message, I will be glad to make this, just contact me.
--Delivery time-- Order processing time is usually 3 - 5 business days. All items in my shop are made to order. Delivery takes about 1-5 weeks depending on your location.
--Shipping address-- I send order to Etsy shipping address and not the PayPal one. If you want me to ship your order to another address, please just contact me via etsy message.
--CUSTOMS CHARGES-- International buyers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. I am not responsible for any additional charges.
I am located in Ukraine and can accept PAYPAL only.
Returns & exchanges
---Not satisfied?-- If you are for whatever reason not completely satisfied with your order, please contact me immediately so we can work something out!:) If this is not possible you can return the product within 14 days with full refund - shipping costs not included.
--Lost Packages-- Package is considered as lost if it doesn't come within 1 month from posting date and tracking info approves that. I will fill in the claim and while the claim is being proceed, I will resend the same item to you or refund the full amount of order - you choose the best option for you.
FEEDBACK If you are satisfied with your purchase please leave me your feedback, I will be happy! :)