****If you want this in time for MOTHER'S DAY, you must purchase and send us your photo by April 13 to ensure delivery. Thanks for your patience during this busy season!****
1) select SIZE and STYLE
DISTRESSED: picture is distressed around edges only PLANKED: picture is distressed on edges AND planked (lines through the photo) We are not always able to do this style so if it is going through heads or not possible we will do the distressed version.
2) EMAIL picture to support [!at] mtsparrows.com
3) By purchasing this listing you are aware that our turn around time is 4 weeks from the date we receive the image.
4) We love sharing your images, PLEASE let us know if you DO NOT want it shared!
This listing is for a picture wall hanging with your image, distressed onto unique pieces of wood. This is sure to add character to your home & be a piece everyone enjoys for years to come!
Each picture is sealed and has a wire hanger attached to the back for easy hanging.
We can do most sizes, including square sizes, please message us if you're looking for a smaller/larger size different from the sizes we have listed. There are about 50 different photo print sizes available!
DON'T FORGET! ******Please email image to support [!at] mtsparrows.com after you checkout.
Our items are shipped via USPS. Once it is shipped you will receive an email with a tracking number within 24 hours. If you would like it shipped sooner just contact us and we will try to work with you in that regard. If you live in Alaska or Hawaii, please contact us before ordering to get a shipping price.
All orders being shipped within the United States have insurance in case of any damage during the shipping process. If something is damaged please notify us within 3 days of receiving it with detailed photos. Please keep all packaging since that will be required to file an insurance claim.
♦♦♦ TRACKING TIP ♦♦♦ It is always best to check your tracking directly on the carriers website instead of just clicking on the link on Etsy. Some times the Etsy updates on tracking are behind or stuck. If you click on the tracking through Etsy and view the Shipment Status you can click on the tracking number in the upper left part of page and it will take you directly to the USPS website with the most up to date tracking info.
♦♦♦ PROBLEMS ♦♦♦ If for some reason there is a problem or there is a delay in your package arriving please let me know as soon as possible. I will see if I can help you out and track down your package or if it looks like your order has been lost I can get another order out to you right away.
We accept all major credit cards & paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
No returns will be accepted for wood PHOTOS or PERSONALIZED signs unless it has been damaged, in which case a replacement will be shipped out, OR there was a clear error on our part.
If you are not satisfied with a non-personalized item, you may return it within 7 days of receiving the item for a full refund, minus the shipping cost. The buyer is also responsible for return shipping costs and the item being returned must be in the same condition it was received.
If there is something incorrect with your order then we will work with you to get a corrected one sent to you as quickly as possible.
All of the items that we sell are hand crafted and are not made until ordered. Keep in mind that any item made from wood, being a product of nature, varies from one piece to the next. Items that are stained will have a different looking grain pattern and can also vary slightly in color. Each piece is uniquely handcrafted and has its own character.
We are also committed to upcycling as much as possible - which means we try to use reclaimed wood wherever possible, reuse shipping materials and any other items we can. We love the environment and are trying to do our part to keep waste to a minimum!