Ready made items ship within 1-2 days. Made to order items ship within 5 business days of receiving payment. If you place an order of 100 or more cards, I may need additional time to make them. If I do, I will send you a convo to discuss processing times. Shipping times for custom orders will be determined on an individual basis and each buyer will be notified of shipping dates prior to purchase.
Items will be mailed via USPS First Class Mail or Priority Mail depending on the weight of your order. You will receive an e-mail with a tracking number once your package has shipped. Please verify your shipping address prior to purchase. I will ship to the address provided.
I have a variety of packing materials/mailers and will determine how best to package your items for safe arrival. I will typically use a rigid mailer if the order is for a card or two. If the order is larger, I will likely use a bubble mailer. I will adhere "Do Not Bend" stickers to the mailers.
International orders: The buyer is responsible for any duty, fees or taxes acquired through customs. Please check if your country requires VAT fees prior to purchase. Shipping charges will not be refunded for any items returned for refusal or non-pickup. I use Etsy shipping labels which automatically mark the order as merchandise and list the cost/value of the item(s).
I accept PayPal, credit cards and Etsy gift cards.
Returns & exchanges
If you would like to return something, please contact me prior to reshipping. The items need to be sent back, in original condition, within 14 days for a full refund of the item(s). Buyer is responsible for return shipping charges. Original shipping charges will not be refunded. Custom made items and 'made to order' cards are nonrefundable.
If the item(s) were damaged in transit, please convo me within 7 days and attach a photo of the damaged item(s) and the shipping mailer. We can discuss if you would like a refund or a new item.
Please let me know if your item(s) get lost in the mail so we can determine if a refund will be issued or a replacement item sent.
Refunds will be issued through the method in which buyer paid.
Items come from a smoke-free and pet-free home. I follow all copyright laws (angel policies) when using hand stamped images on my cards. I require payment in full before making items for custom orders.