Your order will be shipped within 3 working days after payment. We will ship your order to your Etsy address unless otherwise requested.
We use to ship your orders ELTA Hellenic Post. Parcels to Europe usually take 5-10 days to arrive. Parcels to US and Australia usually take 10-15 days. However in some rare cases they may take longer. If you prefer your orders to be shipped with registered mail it can be done for an additional fee, let us know in your buyer's message.
Shipping fees are calculated basically according to number of the items you purchased. Usually if your order consists of seven or more items we will send it to you with registered mail but volume and weight play also a role. Of course if you have purchased less than seven items but wish to receive your order with registered mail you can contact us to ask and we will charge you the difference. In some rare cases where shipping fees wil turn out lower than you have paid, we will refund you the difference.
Not very often some parcels may be held in customs, in no E.U. countries, please understand that such procedures are beyond our control.
Payment must be completed within 24 hours from purchase otherwise the order will be cancelled. You can either pay with Paypal or credit card. If you want to pay with a credit card, while checking out through paypal, it will give you the possibility to use your credit card to pay even without having a paypal account .Paypal is a safe and easy way to pay online.Learn more on www.paypal.com Greece residents can also pay upon delivery. Choose "other" as way of payment.
Prices are subject to change without notice.
GET DISCOUNTS FOR ORDERS OVER 40 DOLLARS USING THE FOLLOWING COUPON CODES: From 40$ - 99.99$ get 5% OFF - use coupon code: 40UP5PERCENT From 100$ - 199.99$ get 10% OFF - use coupon code: 100UP10PERCENT From 200$ - 299.99$ get 15% OFF - use coupon code: 200UP15PERCENT From 300$+ get 20% OFF - use coupon code: 300UP20PERCENT
It is necessary to add the coupon code at checkout otherwise the discount won't be applied.
You can find details on how to use coupon codes here: www.etsy.com/help/article/350
Any additional charges that may be applied locally such as customs duties or import taxes are the buyer's responsibility.
Read our "Discounts" section above to learn about how discounts are applied for large orders. At this moment we don't carry large stocks so if you want to purchase a large quantity you have to bear in mind that we will most probably need a few days more than usually to serve you as well as an advance payment of approximately 30% of the total price. In general an early notice will help us serve you better. Please bear in mind that large quantities specially ordered for you can't be returned. To be sure you can order some samples first.
Returns & exchanges
Buyers have the right to return certain products for any reason by contacting the seller within 14 days from the day they receive their order. Don't forget to read the dimensions of each item in order to avoid trouble caused by miscoseption of sizes.
We can not accept responsibility for any loss or damage in the post, as soon as a parcel leaves our hands and goes to the post office, it's no longer under our control. We recommend you choose registered mail as a safer option. Ask for it in your buyer's message.
We do not accept refunds or exchanges of items that where specially ordered by us to our suppliers for particular customers upon their request.
We give you the opportunity to find out if our products are good for you before making a large order.
You can order up to 5 samples for the symbolic price of $1+ shipping fees. For up to 10 samples the price will be $2 + shipping fees.
In case an order follows, the samples fee will be refunded (only the samples fee, not the shipping fees), provided that the total of the order exceeds the fee that was paid for the samples. It is the buyer's responsibility, when he makes an order, to remind us of the purchase of the samples with a link otherwise we won't be able to track it in order to proceed with the refund.
The free samples apply only to the cords and ceramic beads category.