Your files will be available to download once payment is confirmed. Here's how.
Payment is expected immediately upon purchase. If payment is not received after 24 hours, we will cancel the order.
We do not do rush order. Please do not place an order if you need it withing the next 4 days.
Proof will be sent out 72 hours after we receive all the necessary information to be added to your invite, label, tag, sticker, banner, button.
Once all misspellings and typos have been corrected, it will take up to 24 hours to receive your item emailed to you.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
I do not offer refunds or exchanges on personalized images or items. All digital files will require a proof approval before the file is finalized and emailed.
Instant Download items are not refundable, since the item cannot be returned.
I package items with care and I am not responsible for any items lost or damaged in the mail.
PLEASE NOTE: emails and requests will be answered after 5:00 pm Pacific Standard Time Monday - Friday, after I return home from my day job. :) I will try and email proofs early around 7:00 am PST, but I will not be able to respond until the end of the day.