We ship malas in 3-5 business days after receiving your full payment.
We use standart shipping sdervices of National Post of Lithuania (Lietuvos paštas).
If you would like to use the express post service - please let us know. We will suggest the post service company and the price.
If you prefer direct bank transfer - please let us know.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
The general rule is that we do not refund. But also we understand that sometimes our clients want to change their mala because of bead size or colour. if it is so, please let us know and we will find a solution.
The 3 most popular questions are: 1) is it real amber? Yes, it is. 2) are the photos of mala colour edited? No, No photoshop, only natural light and camera :) 3) why amber beads have "dust", "particles", "scratches" inside? Well, because it is natural parts of amber which is - in fact - 40 mln. years old pine resin found in blue clay in Baltic sea. Those particles are probably turf, sand, microscopic particles of plants.