HORRIBLE experience buying from this shop. First, they weren't sent out in the 72 hours as stated (they shipped after 5 days, after I had to contact the shop to inquire about my order). When they arrived they were all chipped with uneven facets. I only needed one bead for my project and there wasn't a single bead nice enough to use.
The seller agreed to a refund but it took her more than a week to acknowledge that she received them. Then, instead of a refund through PayPal, which is how I paid, she claims she did a credit to my etsy account, which I don't see anywhere on my end.
I had to do a dispute through PayPal, which she never responded to, so I finally just got my money back when pp found in my favor.
I would not recommend this seller: bad service and inferior product.
Apr 30, 2016 by CourtneyRS
Nice Smoky Quartz. Color and faceting is great! Thanks
I typically ship within 72 hours of payment. If you would like priority or another shipping method, please convo me and I can adjust your invoice.
Etsy makes it easy to pay for your purchase at time of selection! I prefer paypal and expect payment within 2 days of purchase or will cancel the sale and relist the item. I also take Money Orders but would appreciate it if you would convo me and let me know you are paying by this method...
Returns & exchanges
I prefer not to do refunds, but if you are truly unhappy with your items I will accept refunds within seven days of your receipt of the item. You pay return shipping and if you desire an exchange with another item from my shop, you will be responsible for that shipping as well. Please select wisely!
I make all attempts to photograph my beads in natural lighting with no color enhancement of the beads so you have an accurate rendering of my product. But be advised, computer monitors do differ in the way they generate color.
I am always open to custom requests for beads and typcially have larger quantities available, please convo me if you are interested!