photo frame, wooden photo frame, hanging heart photo frame, pink photo frame, embellished photo frame
Heart Photo Frame
This floating heart photo frame can be wall mounted or free standing. The heart has been hand embellished using pale pink gems to give it a lovely sparkle.
The wood surround has a slight distressed look giving a unique finish to each frame. The heart frame has a plastic protected cover to keep your photos free from dirt and dust.
The outer frame is approximately 7 inches X 7 inches (16 cm), the heart frame is approximately 5.5 inches X 5 inches (13cm)
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Shipping & policies
The address for delivery will be the one you use via your method of payment.
Ready to post items will be despatched within 1-3 working days. Personalised goods have a 2 week turn around.
Prices are for 2nd class royal mail delivery. If you wish to add additional insurance or to use a different postage method, please message me before making your purchase. I keep receipts as proof of postage.Non UK orders will be shipped via Airmail.
Buyers are responsible for paying any taxes, receiving fees or custom duties on receipt of your goods in your country.
Due to Etsy's pricing structure and to try and keep postage as reasonable as possible any multiple purchase may result in me having to offer a higher postage price before despatch (usually over 2kg), I will make contact with you and advise of the increased costs, these will be inline with Royal Mail's pricing schedule. If the postage you have paid has been too high for multiple purchases, I will refund the difference.
Payment can be made either through Etsy's Direct Checkout System or paypal. Please message me before making your purchase for multiple purchases so I can correct your postage fees and keep your cost down.
Returns & exchanges
Great pride is taken in the items I make and I try to describe my items as accurately as possible.
My refund policies are in accordance with the Consumer Contracts Regulations Consumer Contracts Regulations Act, you have the right to cancel your order within 14 days of receiving your order. If the product is returned in its original condition and packaging I will offer a full refund, however return postage fees are the buyers responsibility and you must obtain proof of postage.
If your purchase has been personalised in such a way as to be non re-sellable then I will not be able to refund.
Lost or damaged items
Should your parcel be lost or damaged, please contact me as soon as possible in order for me to help to resolve your problem. Where items arrive damaged I will need pictures of the item and packaging within 48 hours in order to claim from the postal service who caused the damage. Refunds or replacements will be offered for anything lost or damaged in the post. I will be unable to process a refund without photographic evidence if the item is damaged, and in some instances the product and packaging may need to be returned to the postal service for investigation.
If you are returning an item from outside of the UK, please mark the parcel as returned goods. I am not responsible for any customs charges incurred if you fail to do so, and any charge that is incurred as a result will be deducted from your refund.
Under the Consumer Rights act 2015, you have 30 days to return any faulty items.
My vintage items may have natural wear and tear such as gilding wear, slight flaws and small abrasions which makes them unique, refunds will not be offered for these items where there is natural wear and tear on an item.
I always do my best to accurately describe my vintage items and where I do not know the age or origin I will state this in my descriptions so as not to mislead you. All items are examined carefully for faults and marks and where they are noticeable to the eye I will advise.
These Terms and Conditions explain the rights you as a customer are entitled to. Please read these very carefully. You may have other rights granted by law and our Terms and Conditions do not affect these in any way
The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and feel free to print a copy for future reference should you wish to. They are in compliance with Consumer Contract Rules and Regulations 2014
These terms and conditions do not affect your statutory rights. To order goods you must be at least 18 years of age. I will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
All transactions are subject to UK & EU Law.
***PLEASE NOTE: Non-UK buyers please note that all transactions made through this Etsy store including purchase of all listings and custom orders shall be governed by and construed in accordance with UK law. The courts of the UK will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with any transactions***
Description of Goods
All images, descriptive matter, specifications and advertising on the site is, as accurate a description of the goods, that is possible within a website. Photos may be those of the stock or examples of what is available, therefore may not be an exact indication of the item you will be receiving