Shipping is FREE with in the USA. I do not ship outside of the USA.
Paypal and Credit Cards accepted through Etsy.
Returns & exchanges
Due to the nature of the product, there is a NO REFUND/EXCHANGE POLICY once you have approved a 300 dpi proof on a custom order.
Q. Can you change Colors on your designs? A. Yes.
Q. Can I change fonts on the photo cards? A. Yes
Q. Can you send me a digital proof before I purchase? A. No. I do however work with you back and forth and will change it as needed until it is perfect for you, so you don't have to worry that once you purchase you won't get a chance to proof it because you will.
Q. Can I use your Facebook coupon code even though I am not a fan? A. No. My FB coupon is a special discount for my fans only. However, you can easily become a fan using this link: https://www.facebook.com/3-lovable-labs-480922081955702/timeline/
Q. How long does it take to get my order once I place it? A1. For DIY printable digital files: I have a 1-2 BUSINESS day turn around time. A2. For Printing: it will take approx. 5-7 business days for your cards to arrive at your doorstep ONCE YOU'VE APPROVED THE CUSTOM DESIGN PROOF.
Q. Does Your Printing Service come with envelopes? A. Yes. Matching sized bright white envelopes come with all printed cards.
Q. What kind of paper do you print on? A1. Photo cards will be printed on kodak professional endura paper or #110 glossy paper. A2. Double sided cards are be printed on #80 matte paper.
Q. Will the color I see on my screen appear exactly the same when printed? A. Not exactly. It's not always easy to match the screen image you see exactly because printers print them differently and different computer screens display it differently. I cannot guarantee an exact color match. The only way to know for sure that you are getting the color you want is to have a proof printed first at the printer you are planning on using and if it is what you expected then print the rest.
Q. Can you create for me a custom card design? A. Yes.
Q. What are your shipping rates if you print my design? A. I now offer FREE SHIPPING with the USA!!!
Q. Can you ship internationally besides the USA? A. I currently do not ship anywhere except the USA. You can however order the 300 dpi file for printing yourself anywhere in the world.