Ellie Jane Waxed Canvas bags are all water resistant, but if you've loved your bag really well, it may need a quick wax touch-up. Normally, water will roll right off the waxed canvas or it can easily be brushed off with your fingers. You'll know your bag needs a wax touch-up if water is absorbed into bag instead.
This 1.5 oz can of Martexin original wax comes from the same manufacturer as the waxed canvas used in your bag. Very easy to apply: make sure area is clean and dry. Use blow dryer or sunlight to just warm the wax a little, use clean dry finger tips to work the wax into the canvas. Place bag in sunlight or use a blow dryer to apply some heat to the area. The shine will dull on it's own.
All bags are made to order unless marked "ready to ship". Orders within the US are shipped using USPS First Class Mail. Once package is marked as "shipped", it may take an additional 2-5 days to arrive. Rush order is available for additional cost, please convo me for details.
Please make sure your address is correct. I will ship to the address on your ETSY account.
Orders are sent using First Class Mail. Orders may take 2-4 weeks to arrive depending on where you're located. Mail can sometimes be delayed due to customs. Custom fees are the responsibility of the buyer.
Payment methods supported by ETSY are accepted. This includes; paypal, credit card, ETSY gift card. Payment must be made in full before items are shipped.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
It is so important that you are satisfied with your bag. If for some reason, you are unhappy with your bag, please contact me within 5 days of delivery. I will work with you to resolve issues. Refunds and exchanges will be on a case by case basis. Custom made bags cannot be returned.
Once packages have been shipped, shipping fees become non-refundable Buyer is responsible for the shipping fees on returned items or exchanges.
Seller is not responsible for lost or stolen goods.