The goods are sent by Ukrposhta service. I think this a most convenient and cheap way of sending purchased goods abroad. In most cases, the purchase gets a tracking number and you can follow all its way. But sometimes tracking number does not show the way of purchase after leaving Ukraine. Usually, delivery to the US and Canada lasts 14-18 days. However, in november and december it can be longer (4-6 weeks). I am not responsible for the work of the mail and do not return the money for the goods that were lost or detained at the post offices of your country. If you want a faster delivery, please, write to me, I will try to help you and use another post service.
You can pay for the things in my shop through PayPal. I think it the most convenient payment method. All the goods are shipped after their price and the transport service cost have been received at my account.
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I present high-quality pictures of the goods taken from all sides. When you have seen the picture and read the description of the product before you buy them there will be no desire to turn them back. However, if you don’t like the purchased product I can individually discuss the options of replacement or compensation.