Your purchase item usually will be shipped within 2-4 business days once payment is received. Your package will be shipped worldwide from Ukraine by registered airmail, and will have a tracking number.
!!! Please note: some local postal services do not provide on-line tracking for international registered airmail. In this case we can track your package only while it's in Ukraine.
Usually delivery takes about 10-16 business days (depending upon customs and postal system). Nevertheless sometimes it can be longer, for example for Australia or New Zealand :(
Please note: transit time may vary depending on location so we can’t guarantee the arrival time.
Detailed terms from the date package was posted: - USA: 1,5 - 3 weeks, sometimes up to 1 month depending on your location. - Canada: 2.5-3 weeks; - Australia: 2-3 weeks (sometimes 14-60 days!!!); - Italy: 2-3 weeks; - Rest of Europe: 1-2 weeks; - Rest of World: 2-3 weeks. It may be longer in the holiday season or under bad weather conditions. These factors are beyond my control.
I will send purchased item to your Etsy address. Please let me know in case you need different address to ship your order.
I cannot take responsibility for losses or delays, but if you have any problems or concerns with the package receive - contact me and I would eagerly help.
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
I can discuss more convenient way of delivery to you (for example: DHL, UPS, FedEx), but the price of delivery will be more expensive and the time is not always faster.
I accept PayPal only.
If you are new to Etsy, this link might be very helpful: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
If you have any issues with payment please feel free to contact me.
CA residents will be charged 8.75% sales tax.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
If for any reason you don't like the item you've got I offer you 3-day refund period, during which you can send the item back, and I will refund the item's price in full, excluding the shipping expenses and Etsy&Paypal fees. Returning shipping costs are paid by the buyer. All returns must be in their original condition!
Order cancellation policy: - if you'd like to cancel your order because of my mistake I will refund 100% of your payment as long as the order isn't shipped yet - if you'd like to change your order for other reasons not caused by my mistake I can only refund 85% of the total amount you've paid as I accept payments through the third part which takes 15% of non-refundable fees. Please, be thoughtful when placing your order and read shipping terms to be sure you can get your purchase in time. Thank you for your understanding!
All items I sell here are vintage, so they have signs of ageing, discoloration and some other imperfections. Please inspect the photos and read carefully all item's information where I describe the item's condition as accurate as possible. If you have any problems, please contact me before leaving neutral or negative feedback. I always do everything possible to solve this problem!