Length: 10 meter approx.
Material: Washi paper
Washi tape is perfect for packaging, gift wrapping and scrapbooking. Unlike other tapes, which are made of plastic, you can write directly on washi tapes - the ink will not rub off. They are also re-adherable (like a post-it note, but stronger).
*Please read our policy before check out
Shipping & policies
Packages will be sent by registered air mail via Hong Kong Post. An online tracking number will be provided - please go to http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp and type in the number to check the delivery status. Please note that signature is required upon delivery.
(*IMPORTANT* Please note that package tracking is only available before the package leaves Hong Kong for its destination. According to Hong Kong Post, it is up to the destination postal services to decide whether to recognize the tracking code or not.Despite its limitations, we have decided to continue shipping our packages by registered airmail (i.e. with tracking). This way we can file an inquiry with Hong Kong Post in event of mail lost.)
Customers from Hong Kong - Packages will be delivered by standard mail. Please contact us if you want registered mail instead.
All items will be sent to your Etsy address, so please confirm your address on record to ensure successful delivery. We are not responsible for any shipment loss due to an incorrect shipping address. In event of returned package (unclaimed, incorrect address, etc), the buyer will bear the additional cost incurred for re-shipping.
Please refer to table below for estimated shipping time:
North America: 10 - 17 working days
Europe*: 10 - 12 working days
Oceania: 9 - 14 working days
Asia: 8 - 10 working days
Rest of the world: 10 - 20 working days
(*Note: From our experience, it usually take longer for orders to Germany due to frequent customs inspections. Please be advised that it may take up a month for orders to Germany to arrive.)
Mail delay can happen, and customs can hold packages for up to 6 weeks. This does not happen often, but it can happen. Please contact us if you have not received your package within a reasonable time, so we can file an inquiry with Hong Kong Post to locate the whereabouts of your package.
Contact us for more information if you need faster shipping.
All buyers are responsible for taxes, duties and other charges that may be incurred. Please check with your local authorities before placing order. Request for order to be marked as gift will NOT be honored - it is illegal to falsify custom declarations. The true value of the items will be reported on the declaration forms.
We accept payment through Paypal. Packages will be sent within 5 business days after payment have cleared.
Don’t have Paypal? No problem! After clicking the “Pay Now” button, you will be given the option to pay with a credit or debit card - you don’t have to sign up for a Paypal account.
If you have any problem regarding payment, please don’t hesitate to contact us. We are happy to help.
Please remember that payment has to be made within 3 days of purchase, otherwise the transaction will be cancelled. We thank you in advance for being serious about your purchase.
Returns & exchanges
We only accept refund/exchanges under the following conditions:
1. Product was damaged during shipping; or
2. You were delivered the wrong product; or
3. Mail lost
We define mail lost as follows: Either confirmed by postal services, or you have not received your order 40 working days after an inquiry to the post office is initiated. Please understand that inquiry cannot be opened until a month after the posting date.
In case of damaged/wrong product, please take pictures and send to us via email within 7 days of receipt.
Please return the damaged item to us in original packaging. Upon receiving the faulty package from you, we shall refund the value of the damaged product.
Pre-order items only:
Availability dates are estimates and may be subject to change.
Refund will be issued if items are not available. In the rare event of overselling, items will be allocated on a first come, first served basis.
It is advisable to make a separate order for pre-order items. If combined with regular in-stock items, the order cannot be delivered until the pre-order item is available.