But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
LANGUAGE INFORMATION FOR INTERNATIONAL CUSTOMERS
Since Mariengold is based in Germany, the business language is German.
I do speak English and interact in this language with my international customers. But I write my bills in German. Also my general terms and conditions are in German. If you have any questions, don’t hesitate to ask – I will gladly inform you about my terms and conditions in English.