All items are shipped within 5 business days of payment being received. Generally sooner. Special exceptions can be made. If you have a special need, please contact me and we can work together.
If you are local to me we can discuss a possible alternate arrangement. If payment is not possible immediately, I have been known to "reserve" an item for customers. Just message me and let me know when you are able to pay for desired item. If you need a little bit longer for whatever reason, please communicate with me and I am sure we can work something out. I am easy to get along with. :)
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Items are sold as is and generally final sale. Returns and refunds will be considered on an individual basis. Generally I want everyone to be happy. If you are unhappy, I will work with you to accept a return or some other agreed upon arrangement. If it is decided the item will be returned, item must be returned within 2 -3 days of receiving it. I must receive the item in it's original condition. Buyer will be responsible for return shipping costs. Original shipping costs paid will not be refunded and a 20% restocking fee may be applied at the discretion of seller. Cancellations after 6 hours of purchase are subject to a 20% restocking fee.
Items damaged or lost will be insured and necessary steps will be taken by both parties are needed to collect on the insurance terms etc. Sometimes the buyer may be required to fill out a digital form if damage or loss occurs.(The insurance company or postal company requires buyer do this) Buyer will be required to cooperate in this fully. If buyer refuses then I can not collect on the insurance therefore buyer will not receive their money back etc.
Your patience is greatly appreciated. As always, I will try my best to ensure my customers are satisfied at the end of the day :)
Please keep in mind your item is coming from Canada. USA 🇺🇸 buyers can expect 1-2 weeks to receive their purchased item. International Customers can expect their purchase within 2 Weeks - 60 Days ( worst case scenario )Please be patient.
Please keep in mind the items in my shop are all 20+ years old. Most are much older. I do my best to inspect all items. Sometimes glue becomes dry in shoes and it isn't known until they are worn. Seams tear as threads get old and fragile etc. This generally does not happen however given the items are vintage sometimes maintenance and repairs are required after purchase. Buyer will be responsible for any repairs, alterations, dry cleaning etc. after purchase. I do not accept responsibility for how a vintage item will perform (being worn used etc.)
When I am describing my items, I use terms such as Excellent Vintage condition etc. Vintage condition means that there are minimal signs of age and previous use. Items are not perfect or in new like condition. With Vintage or Antique items there are always going to be scuffs, marks, scratches etc. Major damage that is not considered usual or normal. I will point out specifically and be very descriptive and open about it. I never try to hide anything or make it seem like my items are something they are not. I try my best to describe items to the best of my ability. If you are unsure, please always feel free to ask questions or ask for clarification. I would even be willing to send extra photos if the situation deems.