Unless specified, shipping fees listed for most items are USPS. Insurance is included. If you prefer another shipping method, please contact us prior to making your purchase so we can quote you the correct shipping price.
All items will ship within 5 business days after the payment has been received.
-International buyers outside of United States- Please contact us prior to making your purchase so we can quote you the correct shipping price.
1) Payment must be received within 3 days after making your purchase. 2) Cancellation after the item has been shipped are subject to 15% re-stocking fee. 3) No cancellation allowed on custom orders or any items created specifically for you.
Returns & exchanges
Please open and inspect the content immediately after your purchase has been delivered.
-Time Frame for Refund or Exchange- You must notify us within 48 hours after the item(s) are delivered.
-Refund- 1) No refunds will be allowed on custom item(s) and items created specifically for you. 2) You must e-mail us at email@example.com prior to sending the item back. Please let us know the reason for the return for our future reference. 3) The item must be in its original condition. If there are any sign of the item(s) being used, refund will not be allowed. 4) The buyer is responsible for the return shipping fee. 5) Once we receive the item we will inspect the item and refund the price of the item only.
Exchange will be allowed for the same item only 1) The item must be in its original condition. If there are any sign of the item(s) being used, refund will not be allowed. 2) The buyer will be responsible for shipping the item back to us unless you received the item damaged. 3) If the item is being exchanged because it was damaged, please send the item first. Upon receipt of the item, we will refund the shipping cost via the payment method you used to make the original payment.
All items are hand crafted.
For items that require size like rings and t-shirts, we try to keep most sizes in stock. Therefore, Most orders will ship within 3 business days after the payment has been received. However, depending on the timing of your purchase, it may take upto 5 business days for your item to ship. If you are in a hurry, please contact us prior to making your purchase.