Please let me know ASAP if your shipping address is different from the one that will appear on the Etsy sales receipt. I will use this information to ship your packages. I cannot be responsible for incorrect mailing information.
Items will ship within five days of receiving your payment. I will contact you the same day your item goes out.
International Buyers - welcome! If you're interested in an item, just convo your postal information and I'll send you a specific shipping quote.
All will be sent via USPS and whenever possible, I'll be re-using shipping materials or re-using packaging in an effort to keep costs down and better steward our environment.
Many items are packaged suitably for gifting. Let me know if you'd like me to 'dress it up' a little bit!
I will be using PayPal or credit card as my preferred payment methods. You do not need a PayPal Account to pay for your items through PayPal.
You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Please pay within two days of ordering – the sooner to get your item in the mail and on its way to you! Transactions not finalized through PayPal purchase will be canceled after two days.
Returns & exchanges
If for some reason there is a problem with the item you've received, please notify me immediately and I will do my best to arrive at a resolution.
If you have any questions or concerns about an item, please convo or email me before purchasing. Detailed descriptions and informative photographs have been provided so you will be able to make an informed purchase, resulting in only delight and no need for refunds or exchanges.
Refunds/exchanges, if necessary, must be initiated within 5 days of receiving your item.
Sweet-Annabelle will not be responsible for postage on an item return/refund arrangement.
Please remember that I can't be responsible for packages that get lost or damaged in the postal service.
If you would like to collaborate on a custom order, just drop me an email and we'll brainstorm something wonderful!
For your information, this is a smoke-free zone and there is a loveable family dog schlepping around the house.
*** Because we believe in supporting positive community charity organizations, 10% of all proceeds from this shop will go to New Hope Center, our local pregnancy care group. Please take a minute to check them out at: http://www.newhopecenter.com/