The combo includes 2 pc of this stylish and dazzling 2-in-1 crystal-filled Touch Screen Stylus Ballpoint Pen, which is specifically designed for Apple iPad, iPad 2, The new iPad 3, Iphones, Ipod Touch and other High-End Touch screen electronics that use the latest capacitive touch screen technology such as the iPhone 5. Generally you know you have a capacitive touch screen device if you can navigate the screen easily with your finger tip without applying too much pressure. Combining the convenience of a ballpoint pen and soft stylus touch tip, it provides a firm and balanced feel, ensures precise touch and control, and gives you the smoothest navigation without scratching the screen. It's also a clip style Ballpoint Pen (Replaceable Ink Refill) which can be clipped onto your pocket, book, diary, etc., you will only need to carry 1 writing utensil around for writing or navigating electronic devices. Please watch out for stylus out on the market that are not specifically designed for capacitive touch screen, but for older resistive technology, those stylus will not work and will damage your screen. Quantity: 2. Ink color: Black.
Orders that are placed before 4 PM EST on weekdays are shipped out the same day. If it was placed on the weekend, it would be processed and shipped out the following Monday. Small orders are shipped out with USPS First-Class, whereas big orders are shipped out with UPS Ground. If your location is in the U.S., it should take approximately 3-5 business days to arrive at max. Delivery speed and damages made by the carrier are out of my control. However, I will do my best to help you out as much as I can. International shipping would take up to 15-20 business days. If you wish to upgrade your shipping speed, or add insurance, please contact me. Orders that are over $30 would require signature confirmation unless stated by the customer that no one would be home to receive the package.
All transactions will be made on Etsy, and any additional charge (extra letters) would be through Paypal. The customer's Paypal email would be needed so that I may send an invoice to them, and finish the transaction before processing the order. Payment is due at the time of purchase. If you wish to cancel an order, you have approximately 48 hours to do so, but Etsy listing fee and Paypal transaction fee will be applicable.
Returns & exchanges
Generally, most items are eligible for a refund/return/exchange 5 days after messaging me the SAME DAY you receive the item and inform to me that you are returning it. However, if the item was damaged by the customer, it cannot be refunded. Most of my creations are posted on a photo album for reference, as well as the condition of it before sending it out to the customer. If you would like for a refund/exchange, I would require an email to electronically send you a prepaid return label. Once the item returns back to me, I will then provide to you with a full refund.
Wholesale orders for letters/charms/bracelets can be placed, you just need to contact me. I can work out various yet reasonable prices for bundles of bracelets or letters that you need. If you wish to purchase a large quantity of items, I can lower the price for you. Once again, please do contact me if you have any questions. My main goal is to provide with the best customer service I can offer to my customers, and to assist them as much as I can.