WE SHIP FROM TEXAS WITHIN 1-3 BUSINESS DAYS OF PURCHASE!
First Class Mail from Houston can take from 7 to 10 Business Days. Priority Mail from Houston usually takes 2 to 3 Business Days in most cases.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Items purchased from TIJC may be returned as long as the item is in the same condition as it was when delivered from TIJC. You must contact us within 15 days of receipt to discuss a return or exchange. The item must be shipped fully insured and returned to us within 30 days of receipt in order to receive a refund for the merchandise. Shipping charges are NOT refundable. Personalized items are NOT returnable. Returns from International buyers will also be charged all duties/taxes/tariffs that TIJC might incur from the item they are returning.