We ship within 3 to 5 days via Registered Air Mail(needs signature when receiving) using China Post, it usually takes about 10-30 days(Some countries take long time, for example 1-2 months to Brazil , not fast).
Your local carrier will take over the delivery once it lands (such as usps, canada post, parcelforce, etc),it generally takes around 10-25 days to most countries.
Also, buyers are responsible for all duties/custom taxes & charges occurred.
A notice will be left on your door if no one at home to sign for the parcel, BUT sometimes you might miss it or just because of an irresponsible postman, please contact me quickly if haven't received it on time(over 25 days), otherwise your parcel will be returned or just abandon as unclaimed item which will be kept for 1-3 weeks only by the post office.
Please understand it's not a seller's fault for unclaimed parcel, we will not be responsible for returning unclaimed parcels, you can pay re-shipping fee for a second shipping or ask for a refund for the goods only (shipping cost is non-refundable) after we receive the returned goods, thank you so much for your understanding! 1.) Default Shipping: Registered Air Mail by China post. * Most countries: 10-30 business days. In some states, it takes longer up to 5-6 weeks. * Brazil or other South America countries and some African countries: 30-60 business days, very slow. 2.) If you do need the items in urgency, we can send them via EMS express which will only take about 7 days. But the shipping fee will be much higher. The more you buy, the lower cost will be for each single item. Convo me for more details and a quote for other shipping way. 3.) Ship to Etsy address NOT Paypal, pls. confirm address before checking out. 4) Please leave your phone number in your message for the convenience of contacting you by the postman or courier.
Thanks for reading.
We accept Paypal only. eCheque will be held until cleared.
Since we do not hold items until paid in full, always best to pay promptly.
If you have purchased cut yardage (lace edging, fabrics, diamante chain trimming), they cannot be refunded once the order has been pulled....
Also, buyers are responsible for all duties/custom taxes & charges.
Returns & exchanges
We offer a 7 day (as when you get the item) money back guarantee on damaged or wrong item only, the photo showing damaged condition must be provided for evidence. Anything could be negotiable, please convo me and we believe we can offer solution for any problems.
The beaded shoes sometime have a few pearls or beads fallen out due to long distance travelling for transportation, which is not quality problem, sometimes the spare pearls or beads will be enclosed, you just glue it on the shoes if this happens.
All the items in this shop are brand new. Some are available for wholesale , please convo me for details. Please do NOT try to contact us via email.... instead, use convo - Etsy's internal message system. If you are pleased with the items, thank you for leaving us positive feedbacks. Thank you so much for your interests and customs！