All orders are shipped to your ETSY shipping address using USPS first class mail with tracking #. Please let me know if you would like a different shipping address. We are not responsible if package is lost or damaged during transit.
INTERNATIONAL: Some tracking is available only to Canada, Australia and most West European countries. A customs declaration # will be sent when your order ships. Buyers are responsible for any international customs, VAT and duties that may apply. To get a rough idea on customs fee, please take a look here: www.dutycalculator.com/new-import-duty-and-tax-calculation/tax-calculation/
Returns & exchanges
Your satisfaction is very important and I will do everything I can to achieve that goal. I will accept returns within 10 days of delivery. Please convo me before returning so that a refund can be arranged.
If any mistake is made on my part, I will refund a full refund including all shipping and handling fees. Otherwise, shipping fee is NOT refundable and the buyer is responsible for all return shipping cost.
When returning the item, please include the order # or the transaction #.
Please keep in mind that color of the items may differ slightly from monitor to monitor.
If you have any problems/concerns regarding your purchases, please contact me via etsy convo and I will do my best to resolve any issues to your satisfaction.