At this time, orders will ship once per week (usually Wednesdays) I ship First Class or First Class International. If you prefer Priority please contact me before purchasing so I may adjust the shipping cost.
International Buyers: Orders shipped outside the US will not come with tracking numbers, and your order may take weeks to be received. Unfortunately, this occurs from circumstances out of my control (customs hold ups, natural disasters, etc). I am also not responsible for customs fees. Please speak with you postal service if you have any concerns before purchasing internationally.
ALL ITEMS SHIPPED WITHIN US COME WITH DELIVERY CONFIRMATION. This is assurance that you the buyer know when an item is shipped and can track its delivery to you. I cannot be responsible if an item is lost or stolen in the mail; this is an issue to take up with the post office. This is why I ALWAYS have deliver confirmation with every item purchased so the buyer knows when an item has been shipped and when it was delivered.
Also please note that I ship to your Etsy address- so please make sure this is up to date before you make your purchase. If you do not update your Etsy address, you will have to pay additional shipping charges for the item to be re-shipped to you.
I accept PayPal and credit/debit cards (via direct checkout). If you would like to pay in a different form please contact me and I will see what I can do.
Returns & exchanges
If for any reason you are not satisfied, or an item becomes lost in shipping, please convo me and I will work with you to guarantee you are 100% satisfied. Please don't just leave bad feedback- I promise if you send me an email I will work with you to provide 100% satisfaction. I want my customers happy!
Some things to know about Shrink Plastic: 1) I have sealed the charms with a sealer- but please know they could become damaged if exposed to water. 2) They can be breakable if handled roughly- many of the charms I make are very small and have thin appendages (bird wings, etc), so it is possible that they may break. I have used super glue in some of my experimentation charms, and it holds well. If an item is shipped and you find this happens, please let me know and I will send you another one. If you happen to break one of your charms, please send me an email and I can send you another charm for a fee + shipping. 3) Because I hand draw and shade each charm, please know that not all charms will look exactly the same- this adds to their uniqueness and should not be considered a flaw. 4) All designs are original- I hold all rights to designs and photos taken of my jewelry- please respect this. Thank you