Shipping by dhlforyou or it can be picked up in Munstergeleen.
For orders abroad I send via Postnl . Shipping costs are based on 5kg packages. If the weight of your item is less then 2kg, the costs are lower
The item will be well packed in bubble wrap so that no damage can occur during transport
I accept Pay Pal, Creditcards and bankorders.I also accept Etsy giftcards
Returns & exchanges
Each mosaic object is absolutely unique. For custom made orders by mail I ask a 50% deposit. If the order is finished I'll sent a picture and when you approve it, the order will be finished and you pay the other 50% After payment and approval is sent, you will receive a mail. The order will be sent a.s.a.p. Please notice that in a busy period the orders may take a little longer. I will allways sent you an e-mail if I cannot reach the deadline.
If you are not completely satisfied with your purchase, simply return it to me and I will refund the price of the item not including shipping. I hope that will never be an issue.
I'd like to make people happy with my mosaic creations. Please contact me if ever there is an issue of damage, lost package, desire to return/exchange, or if you're not completely thrilled with your order. Your satisfaction is extremely important to me.If you saw something beautifully but it's not your color or size please send an e-mail and we are able to talk about your wishes. CapolavoriDiMosaico@gmail.com
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