Orders placed before any Friday before 9.00 a.m. (Spanish time) will be shipped the next Saturday morning, otherwise they will be shipped on the Saturday morning of the following week.
After the shipping date, these are the estimate delivery times:
.to Spain: from 3 to 4 days .to the European Union countries (parcels below 500 gr): from 1 to 2 weeks .to the European Union countries (parcels over 500 gr): less than a week .to the rest of Europe: from one to two weeks .to U.S. & Canada (parcels below 500 gr): from 2 to 3 weeks .to U.S. & Canada (parcels over 500 gr): about a week .to Everywhere Else: from 2 to 3 weeks
and of course, depending on the postal systems and customs procedures of our countries, delivery times might vary.
HOW THE SHIPPING OF THE ESPADRILLES WORKS:
The shipping rates go by weight. IF YOU ARE ORDERING MORE THAN 2 PAIRS OF SOLES, please email me and we'll work on a special listing with the best shipping rates I can offer – based on the weight of your package.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If an item does not arrive, or if it arrives broken, then you email me and I will gladly provide you either with a refund or with a new item (the same or almost the same item that you purchased from me).