Sheep puns are always fun. Knit your finest wools with the help of this cheeky guy! He wool always love ewe.
I recommend top-shelf dishwasher or hand washing.
White interior. 5.5x3" yarn bowl.
I'd be happy to ship to another address and include a message- please let me know what the card should say in the "message to seller" portion of checkout. I email your receipt so that's never an issue.
I package all orders with care to prevent any damage during shipping. However, even USPS are only human, and things break. Send me a photo of the broken piece and I'll send a replacement (and handle the insurance claim with the postal service).
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Shipping & policies
WHAT'S THE DEAL WITH YOUR SHIPPING COSTS?
*At the beginning of 2016 shipping rates went up. A lot. So if prices seem steeper than usual, it's everywhere. Economies and global gas prices and things I don't understand all that well because I studied linguistics.*
POTTERY IS FRAGILE AND HEAVY, YO!
It's called shipping AND HANDLING. Boxes, tape, econo-sized rolls of bubble wrap! YOU DO SAVE MONEY WHEN YOU BUY MORE THAN ONE ITEM. I give Etsy the "when shipping with second item" total, but who KNOWS how that's going to turn out. If the difference is staggering, I'll refund it. Don't freak out- I don't know exactly how much something costs to ship until it's boxed, taped and weighed.
HOW LONG DOES IT TAKE TO RECEIVE AN ITEM?
Ready made items will head out in 3-5 business days. I try to save gas and combine trips so I try to wait for a couple of items to head out before making the trip out. I ship USPS Priority Mail- Canada ship time is around 2.5 weeks, everywhere else is inexact and... yeah. Sorry. I just ship them.
When your item ships, Etsy will send a message with any tracking info available. I will not contact you other than that email--but I do want to let you know I appreciate your purchase!
International Shipping is a bit tricky because the only affordable option for heavier items like mine is First Class International Mail--which does not provide a tracking number to some countries--so if you are an International customer you will need to be a bit patient. On average it takes about 21 business days to arrive but at busy times it can be much longer. I can provide proof of shipment but not a tracking number for some countries. Please let your local postal carrier know you are expecting a package. In our experience the majority of packages are not received because they went unclaimed at customs.
International customers are responsible for their country's taxes, tarriffs and customs fees (VAT). Please do not ask me to mark a purchase as a gift in order to avoid paying customs fees. I like watching Orange is the New Black, not living it.
International Customers: please note that there have been several changes in shipping procedures in many countries lately--SPECIFICALLY: many countries now require that we include a duplicate invoice along with a customs form on the outside of any package. There is no way around this, and if we do not do this you may not receive your parcel. Please do not request me to leave the contents of the box a secret at checkout-I cannot do this.
PROBLEM WITH MY ADDRESS
Customers who enter an incorrect address at checkout will be responsible for all costs associated with re-shipment. So sorry! If you have a problem with an order that needs immediate attention please convo or email me at printandclay (@) gmail.com with the subject line WRONG ADDRESS in caps.
SENDING IT AS A GIFT
Would you like to ship this to someone as a gift? No problem! Etsy will provide a field where you can enter the shipping address you would like the package to go to. Just make sure to leave me a message at the same time saying what you would like a gift message to read. I do not gift wrap- I bubble wrap. I will be happy to include your message though!
I do not include invoices inside your package - and the trees thank you for that. Your receipt is always available under "purchases" in your shop. I do include basic care instructions for your pottery with every shipment.
I accept Etsy credit card checkout and Paypal. All payments must be made at time of purchase. No need to deal with taxes, thanks to the beauty that is Washington State.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
If you are unhappy with an item for any reason please contact me to resolve the issue. I will accept returns within 30 days of purchase if the item is returned in its original condition. I return the cost of the item only. Buyers are responsible for all shipping costs.
Want custom pieces or wholesale? Contact me!
Want something for FREE in exchange for blogging or instagramming? Save us both the time and DON'T ASK.