We ship to addresses within the continental United States, Alaska, Hawaii, and Canada.
We ship via USPS First Class, within one business day. Shipping is FREE within the US unless you require special, expedited shipping. (Please contact us if this is the case.) There is a flat $10 fee for shipping to Canadian customers.
Priority shipping is available to US and Canadian destinations. You can select standard or Priority shipping at checkout.
Please note: Packages are literally “out of our hands” once they reach the carrier. Please refer to your tracking number for a realistic estimate of delivery dates.
bugzStore accepts payment through Direct Checkout, which lets you pay with PayPal, credit cards, debit cards, or Etsy Gift Cards.
Returns & exchanges
We offer a no-hassle 14-day return policy. Here are the terms:
► If you intend to return an item, please contact us within 2 days of your receiving it.
► Return the item carefully packaged, and in the same condition as it was when it was shipped to you. Do not damage or alter the item in any way, and do not wear it except for a brief try-on.
► Ship the item in a timely manner, so that we receive it within 14 calendar days after you receive it.
The preceding conditions MUST be met for a refund to be issued.
We strongly suggest that you insure the return package and pay for tracking, as we are not responsible for items lost, stolen or damaged during shipment.
Buyer is responsible for the cost of return shipping and insurance.
Happy, satisfied and repeat customers are my goal,so please read item descriptions carefully.
If there is an issue, please communicate with me prior to leaving negative or neutral feedback so we can find a mutually acceptable resolution.