We routinely use Royal Mail for all our parcels, bigger items we may use Hermes. Orders placed before 2pm are despatched same day 2nd class post after 2pm the next working day.
Our preferred method of payment is PayPal, but we will accept Debit or Visa payments over the phone or accept cheques made payable to Gracie's. Bacs available on request, overseas customers can pay via our IBAN No. also available on request.
Returns & exchanges
All returns should be received back to us within 7 days of receipt. If the reason for return is our fault then we will pay refund postage. If you find the item is not suitable and you wish to return, postage costs are paid by the buyer. Refunds will be given once the item has been received back to us.