This leaf shaped jade is non-treated and not dyed grade -A jadeite.
Color: Green with light yellow
Item Code: LF11057
We do our best to adjust and match the color of jadeite itself from we have taken the photos, because the brightness of the jadeite will follow the light to change color.
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Shipping & policies
1. All orders will only ship to Etsy or PayPal registered address.
2. The items will be shipped from US Post Office with tracking + signature
3. Express (UPS, FedEx, DHL) is available upon request, buyer will be responsible for the cost of express shipping.
I will send PayPal invoices for the additional charge.
4. Free shipping is over 500.00 order
5. All orders will be insured
We accept VISA, MASTERCARD, ETSY Gift Card, and PayPal.
Payments must be received before we mail out your order.
Payments must be received before we start on your custom order.
If you cancel your order we have not mailed it out, we would issue a full refund.
If you cancel your order after we have mailed it out, we charge 2% restocking and handling fee with shipping fee.
When the item is shipped back to us, the buyer have to cover your own shipping fees.
Returns & exchanges
Returned and refund instruction:
1. Please contact us for any question before you make the purchase. We can provide the item’s additional information to you. We know you will love your purchase, but if there are any issue or regard to the order; please contact if possible and we could answer your question about the item.
2. After you received the items which is not what you are expected or satisfied with, please let us know as soon as possible, we will issue the returned authorization number for you to send it back.
3. When you send it back to us with the original condition which is not be broken, sized, set or modified by buyer. Upon receiving your returned item, the item will be reviewed by our inspection.
4. After inspection, we will issue the refund back through original funding source, please note the buyers are responsible for the shipping cost and return shipping cost
5. If the item is altered or broken, the item is non-refundable as well as the custom made products.
6. We are not responsible for loss, stolen or damaged of return shipment.
7. Customer may use the original packaging send back. We don’t accept any other wrap in any kind of envelope.
8. We recommend using the mail with insurance, with shipping tracking and proof of delivery.
9. If the item was delivered with a certificate and you did not send it back with the returned item.
You are liable for the cost of certification $ 30.00 fee
10. When we receive your returned item after acceptance for exchange, credit for nest purchase and refund to original funding source within 2 business day.
11. About the damaged item, please contact us within 24 hours upon receiving your shipment with giving photo evidence, we will arrange for the return or given store credit.
12. We will not accept returns/refunds/or exchanges 10 days after purchase date.
13. No return will not be fit for vintage item unless the item is fully misrepresented. Please contact seller for any discrepancy. If an item is qualified for credit, returns must put a properly packaged in its original condition. Please note the buyer is still responsible for the cost of return shipping.
14. Jadeite Box has given the best of our ability to describe the item we listed, some jadeite are in vintage condition, but it will be given polished like new to show normal state of aging which is considered flawless.
15. Any price adjustments given to a customer on an item that they have purchased from us makes the item NON-REFUNDABLE. All items mark are final sale and all items purchase with our layaway program are NON- REFUNDABLE.
Layaway plans are available for items over $300.00 US, we request and reserve for 30% down. We will send a PayPal invoice for a maximum of 5 payments. This program should arranged before purchase. Down payment for layaway program is non- refundable. If no payment has been made upon the due date, the sale would be cancelled. Please contact us in advance if any matter cause a delayed payment. We will do our best to work with you. If this program is in default without notice, we would cancel the layaway item returned is subject to store credit only, No Cash Refund.