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Returns & exchanges
We will happily refund you if you've changed your mind BEFORE we've mailed the product. We make every effort to get your goods to you in perfect condition. If any product is faulty, incorrect or damaged in transit to you, please contact and report the problem within 7 business days of receipt of the goods (unless we've made other arrangements). Faulty, damaged or incorrect orders will be replaced or refunded. Please do not ship the goods back to us unless we have instructed you to do so. Item must be returned in the same condition in which it was shipped. Return shipping costs, however, are the responsibility of the buyer. Lost packages are extremely rare and will be handled on a case by case basis.
We want you to be happy with your purchase and are more than willing to work with you if you are not completely satisfied. Please give us a chance to resolve any issues before giving us unsatisfactory feedback.
All items are packaged carefully to ensure the safest delivery possible to you. We are happy to do custom orders! Contact us for details.