US DESTINATIONS: Orders ship via USPS First Class or Priority rate mail. INTERNATIONAL DESTINATIONS: Orders ship via First Class International mail (1-6 weeks, depending on customs and depending on the country being shipped to). Delivery confirmation or Tracking is NOT available with this type of method. A customs form number is always provided to you once your package is shipped. We are not responsible for any lost or stolen packages after shipping.
CUSTOMS AND IMPORT TAXES Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
I do not guarantee the arrival date of any order. If you are planning for a holiday or special day; please do your best to order in a timely manner. CCD is not liable for late deliveries due to postal shipping delays.
Payment must be received within 72 hours of your purchase; otherwise your order will be canceled. *Please note all CA residents will pay 7.75% tax upon checkout.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
I hope that you will be more than happy with the product you receive, because every item is made by me specially for you, there will be no returns or exchanges (unless, of course, I have made a mistake in which case I will correct).
But, if for some reason you don't feel completely satisfied with the product received, please let me know immediately so that I can work with you to correct the problem.
CUSTOM DESIGNS A proof will be sent to you only on Invitations and Calling cards orders within 48 hours after purchase (usually sooner). Once approved my turnaround time is typically 5-7 business days to print and ship, plus a few days for US Postal Service delivery.
DISCLAIMER All of the graphics have been created and hand drawn by me :) By visiting my shop, you agree that you will not copy, scan, duplicate, download or alter in any way without my permission. You agree that neither Claudia Curti Designs nor its owners shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. You agree to allow Claudia Curti Designs to print the backside of mini cards, note cards and invitations with my logo and/or etsy shop information.