All items will be shipped USPS First Class or Priority Mail. Items will ship once payment is received. Please allow 10 business days for production of personalized items. Rush delivery is available for an additional charge. Damaged Freight: Upon receipt of merchandise, please open all packages immediately and inspect for damages. All claims must be filed within 5 days of delivery. Save all original packaging. A request for a custom listing with combined shipping charges in order to save on shipping, must be made prior to check out. Over charge for shipping will not be refunded.
International Shipping - - Customs fee's & duty taxes
Please be aware that the purchaser is solely responsible for any fee's and taxes. GrannyBz is not responsible for any fees that may be imposed.
Items ordered will be produced and shipped once payment has been received. A 6% sales tax will be charged to Florida residents.
Returns & exchanges
Due to the personalization of products we do not offer refunds or exchanges. All sales are final. Please check spelling for accuracy when placing the order. We will only be responsible for mistakes that we make. Reminder as stated in the shipping policy open order upon arrival and check for mistakes or damages. All claims must be made with in 5 days of receiving your order.
Refunds will not be given on shipping charges. In order to save on combined shipping a custom listing must be requested before checking out.
GrannyBz is in the business of customer satisfaction. Please contact me if you have any questions or concerns about our products. We do not accept Alchemy or consignment.
GrannyBz produces many handmade items that may not be listed in our Etsy shop. We welcome all request. Numerous embroidery designs and fonts are available.
We work with professional digitizers for you personal logos, mascotts, and any other items you might like turned into embroidery designs.
We run a full service business in customized embroidery with professional machines reaching out to buinesses for their polos, t-shirts, and promotional items.
Looking for personalization? Contact us at firstname.lastname@example.org