If item is ready to ship I will send it within 3 bussines days after payment confirmation. Made-to-order items ship in 10 days. I use the etsy mailing address, please make sure it is correct.
I send packages with Ukrainian registered airmail. It takes about 10-30 business days to arrive worldwide. Please note the delivery time may vary and I can't be responsible for losses or delays.
Customers are responsible for any fees, taxes, and duties associated with shipping and purchasing to their respective countries.
All my packages have a tracking number.
Unfortunately, I will not be held responsible for missing or lost packages.
I accept payments through PayPal only.
Returns & exchanges
If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).
If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.
If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to no fault of the seller.
You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.
If you have any questions about my listed items or would like to discuss customization, please contact me.