SHIPPING: The item will be ready for shipping in 1-2 weeks after payment. Depending on the workload, the time can be shorter or longer. Feel free to send me a message before ordering. Custom orders are welcome.
CUSTOMS and DUTIES: International buyers are responsible for any possible customs/duties/taxes/broker fees, once the item arrives in the country, as I have no control over this.
Here is a handy calculator for estimating your charges, http://www.dutycalculator.com/new-import-duty-and-tax-calculation
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We pay our attention during the production of your article, but in case it does not bring you complete satisfaction, we will find a solution. If you are not fully satisfied with the piece you can return it within 14 days and receive a full refund minus the shipping costs. A full refund for returned products will be processed upon receiving returned product. Please write to me and we will do our best to find a solution as soon as possible.
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