We ship within 3 -7 days of payment. Items are shipped via USPS Priority mail unless otherwise stated.
We accept Paypal and credit cards via Direct Checkout.
We also accept American Express, Master Card, Visa and Discover via our own merchant account.
Returns & exchanges
All Sales are Final. Returns or Exchanges are NOT accepted. Our merchandise is first quality and authentic. We are not responsible for lost items. Insurance is optional and is an additional charge. If an item is received damaged, we will either fix the item or replace the item.
Color or Texture is not a reason for return. Color is subjective and computer monitors display colors differently. If a return is accepted, a 40% restocking fee does apply. Returns are at our discretion.
Due to health regulations, pillows are not returnable.
WE CANNOT GUARANTEE SAME DYE LOT, AS FROM SAMPLE RECIEVED.
A sample arrives from a random dye lot and its purpose is for you to determine if you want that particular design or texture. A cutting AKA CFA is for the purpose of matching colors. It is much smaller than a sample and comes from the specific dye lot that you will receive when you place an order and specifically request a CFA.